Flatpay UK · Signed Sales Analysis

signed sales · Oct 2025 – Jun 2026 · lead source → onboarding lifecycle → outcome

Lifecycle funnel: lead source → signed by → accepted by bank (MID) → installed → activated. Active merchants split by actual TPV vs target (≥100% / 50–100% / <50%); the rest fall to Inactive (no tx 30d), Failed onboarding, Cancelled or Churned. Click a lead source or team to filter.

Lifecycle funnel

Outcome split

Lead source Field (FS + MCC) Inside (TS) Lifecycle stage Active ≥100% target 50–100% <50% target Inactive (no tx 30d) Failed onboarding Cancelled Churned

Source breakdown

Actual vs expected TPV

Expected-to-date is Flatpay's projected TPV pro-rated to today (the Projected TPV to date column). Actual-to-date is realised TPV (Total TPV to date). Deviation = actual ÷ expected-to-date. Only signings with both figures are included.

By source

Expected-to-date (hatched) vs actual (solid). % = actual ÷ expected.

Deviation spread

How merchants land vs their expected-to-date TPV.

By sales type

Full TPV table by source

Signings by month

Split by sales type, by Signed Date month.

Monthly detail

Volume, mix, onboarding and retention by signed month.

Retention by signing cohort

Each row is the merchants signed in that month. Columns are months since signing — the % still active (not yet deactivated). Greyed cells haven't happened yet.

Cohort summary

Size, activation and current retention per signing cohort.

Field Sales vs Inside Sales

Side-by-side on volume, retention and TPV. Field = FS self-gen + MCC-booked in-person meetings; Inside = TS, closed over the phone.

Lead-channel mix

Termination reasons